Buying from Tyler Grace Auctions is simple! Auction items are available for bidding online and previews are available for items that are located at our Addison location. Most of our items are used therefore we strongly recommend coming in to preview before bidding. All items are as is, where is, with no warranties expressed or implied.
All sales are final and returns/exchanges are not permitted. We try our best to take quality pictures that show the condition of the item however nothing is more accurate than viewing the items in person.
Auctions are open to the public and are usually held every week on Thursday, Friday and Saturday.
We do not charge you a membership fee in order for you to register to bid. A valid credit card is needed and the address and name on the card must match the account you registered to bid from.
Shipping for higher priced items may require that we verify your identity with photo id and an address that matches both your auction account and government issued ID/Credit card.
The auction house operating hours are as follows:
Monday, Tuesday Wednesday and Thursday for previews from 10am to 5pm however we do close from 12 to 1 each day for lunch.
You may drop off items for consignment 7 days a week from 10am to 5pm however we do close from 12 to 1 for lunch. Please make sure you call or email us before bringing consignments to ensure approval of the items and space availability.
We do not offer previews on Friday/Saturday/Sunday as we are collecting invoices and preparing for buyer pickup days.
To stay up to date with current auction news please subscribe to our mailing list so that you receive notifications of upcoming auctions. You may subscribe to notifications by entering your information into the sign up form at the bottom of our home page!
To bid please follow the steps below:
OUT OF TOWN BIDDERS:
Please contact us prior to bidding to ensure that we are able to arrange shipment or pickup at a later date. We ship throughout the USA however high ticket items or fragile items may require that you contact Fedex or UPS to pack and pickup.
All auction house items are to be picked up at Tyler Grace Auctions located at:
15166 Marsh Lane Addison TX 75001 (unless terms state otherwise)
During auction closing, watch your lots as the timer begins to run out. Most of our auctions are “soft close” so the lots stagger closing and may reopen for more time to bid if someone bids against you. You may continue to bid until the timer is expired. The timer will continue to extend the time as long as the bidding continues.
You also may place a “max” bid, please note: this WILL NOT drive up the bid to that amount. This will simply secure the lot for you up to that particular amount. Just because you have a max bid of $100, you will not necessarily pay $100; If nobody bids against you then your max may not be reached. If someone else is already bidding and has entered a max bid then your bid may automatically go up to counter theirs.
No, all bids are binding and cannot be canceled or retracted. If there is an error or malfunction in the system and you must edit a bid, you must contact our office via email at email@example.com
To Add Lot: Go to desired lot and on the furthest to the right you will see a red icon with a star that says “Watch Lot” click this and it will place in your “watch” folder.
To View “Watched” item(s) in Folder: At top click on your username and drop down menu will show watch list.
To Remove item from Watchlist: Go to watch folder, to the furthest right of desired lot there will be an “x” which will delete it from your folder.
From your watchlist you can also bid by clicking the + icon.
We attempt to describe all these items to the best of our ability. If you have questions or are NOT SURE about the condition pertaining to an item in our auction please ASK BEFORE BIDDING, preview is highly encouraged and you are welcome to call us for questions. If you choose to bid without previewing, you are accepting the item as is with no warranties.
Shipping is available to approved buyers. Please make arrangements for shipping with us prior to bidding We can ship items to you that fit in a flat rate USPS box for larger items or more fragile items you may need to contact the UPS Store to discuss the items you are interested in buying and they can provide you with a quote to ship. Packaging and shipping charges are the responsibility of the buyer. If you buy an item, it is your responsibility to contact our office within 24 hours of auction closing and let us know you wish for it to be shipped. Payment for shipping will be deducted from the card on file. You can contact us via phone or email 469-828-1548 or firstname.lastname@example.org to notify us of your shipping needs.
Payments will be processed immediately following the close of auction. We automatically charge registered credit card immediately after the close of the auction. Declined card payments may result in loss of all or some won items/being disallowed to bid in future auctions. NO CHECKS/CASH PLEASE
Yes! We do charge everyone a buyer premium of 18%
Yes we are required by the state of Texas to collect sales tax on all personal purchases. If you are tax exempt we will gladly take off your tax at time of pickup after verifying a valid tax id, we will have you complete a tax exempt form, the form must have your tax number, be signed and dated. These do expire every year, so you may be asked to complete another to be sure our records are always up to date.
Can I send a mover or individual to pickup my items?
If you need someone to come and pickup your items and deliver them to you please call the office and make arrangements so we are aware of a third party taking your items. We are not responsible for damages by third party movers or individuals.
Anyone can bid on anything they choose